Shipping Policy

Shipping Locations

We currently ship to all major cities and towns across India. Delivery timeframes may vary based on:

• Your delivery location (Metro cities: 3-5 days, Other cities: 5-7 days)
• Product availability and stock status
• Weather conditions and natural disasters
• Public holidays and festivals

Order Processing

Once you place an order:

1. You will receive an order confirmation email with order details
2. We will process your order within 24-48 hours
3. You will receive a shipping confirmation email with tracking details
4. Your order will be dispatched from our warehouse
5. You can track your order using the tracking number provided

Shipping Charges

Shipping charges are calculated based on:

• Weight and dimensions of the product
• Delivery location
• Shipping method selected
• Any special handling requirements

Shipping charges will be displayed at checkout before you confirm your order.

Order Tracking

Once your order is shipped, you will receive a tracking number via email and SMS. You can use this tracking number to track your order status on our website or the courier partner's website.

Delivery Attempts

Our delivery partner will make up to 3 attempts to deliver your order. If all attempts fail, the order will be returned to us. Please ensure that someone is available at the delivery address during business hours, or provide an alternative delivery address.

Damaged or Lost Shipments

In the rare event that your order is damaged during transit or lost, please contact us immediately with your order number. We will investigate the matter and provide a replacement or full refund as per our policies.